Over 90% of MAS Staff are CPAT’s (Certified Patient Account Technicians)
Each staff member is required to attend, either online or in person, three (3) seminars a year covering all new HIPAA and billing regulations for all payors.
Training is fully paid for by Medical Account Solutions and each new employee is paid a bonus for becoming CPATs. All of the training provided to our employees includes training on The Fair Debt Collection Practices Act.
In order to become a CPAT, all collectors and billers are tested on the Fair Debt Collection Practices Act.